Delete your data
You are always in control of your data in Cresvern Reach. This page explains how to delete your account and everything associated with it — and confirms what we remove and what, if anything, remains.
Cresvern Reach, a product by Cresvern. Last updated: 27 July 2026.
When you delete your account, we permanently remove your personal data from our database and servers. We keep no readable copy of your content, your connected-account credentials, or your drafts — there is nothing left for us to access, restore or share.
1. Delete your account from inside the app
The quickest way to delete everything is in the app:
- Open Cresvern Reach and go to Profile.
- Tap Delete account.
- Confirm. Your account and its data are removed immediately and permanently.
2. Request deletion by email
If you no longer have the app installed, or you can't sign in, email us at support@cresvern.com from the email address on your account (or tell us that address), with the subject "Delete my Cresvern Reach account". We will verify the request and delete your data within 30 days (usually much sooner), and confirm once it's done.
3. What gets deleted
- Your account and profile (name, email, password hash).
- All connected-platform access tokens (LinkedIn, Facebook, Instagram, YouTube, Threads, Pinterest, Reddit, etc.).
- Any drafts held on our servers.
- All scheduled posts and any media attached to them.
Attached media is already deleted from our servers as soon as a post is published, so in normal use there is no long-lived copy of your images or videos to begin with.
4. What happens to your subscription
If you have a Pro subscription through Google Play, we cancel it when you delete your account so you are not billed again. Apple App Store subscriptions must be cancelled by you in your App Store settings — deleting your account does not cancel an Apple subscription automatically.
5. What we keep (and why)
After deletion, no personal data that identifies you remains on our systems. The only things that may persist are:
- Anonymized diagnostic logs — kept briefly for reliability and unlinked from your identity, so they cannot be traced back to you.
- Records we are legally required to keep — for example, minimal purchase/tax records held by us or the app stores where the law requires it. These are not used for any other purpose.
6. Disconnect a single platform instead
If you only want to remove one connected account rather than delete everything, open Accounts in the app and disconnect that platform — this deletes its stored token immediately. You can also revoke our access from the platform's own settings at any time.
7. Contact
Questions about deleting your data: support@cresvern.com. See also our Privacy Policy.