Cresvern Reach Terms of Service

Cresvern Reach, a product by Cresvern. Last updated: 6 September 2026.

These Terms of Service ("Terms") are an agreement between you and Cresvern ("Cresvern", "we", "us") governing your use of the Cresvern Reach app and website ("the Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who can use the Service

You must be at least 16 (or the minimum age of digital consent where you live) and able to form a binding contract. If you use the Service for an organisation, you confirm you are authorised to accept these Terms on its behalf.

2. Your account

You are responsible for the accuracy of your details, for keeping your password secure, and for all activity under your account. Tell us promptly of any unauthorised use. We may send you a verification link and service emails (for example password resets); some features may be limited until your email is verified.

3. What the Service does

Cresvern Reach lets you compose a post once and publish or schedule it to social platforms you connect (such as LinkedIn, Meta/Facebook and Instagram, Google/YouTube, TikTok, Threads and Pinterest), with optional AI assistance. The Service publishes only what you instruct it to.

4. Connected platforms

When you connect a third-party platform, you authorise us — via that platform's own login — to publish on your behalf using the access it grants. Your use of each platform remains subject to that platform's own terms and policies (for example, TikTok's Terms of Service and Community Guidelines), and you are responsible for ensuring your content complies with them. Platforms may change, limit, or withdraw their APIs at any time; where that affects the Service, we are not liable for the platform's decision. You can disconnect any platform at any time in Accounts.

5. Your content

You retain all rights to the content you create, upload, or publish through the Service ("Your Content"). You grant Cresvern a limited, non-exclusive, worldwide licence to host, store, process, transmit and display Your Content solely to operate the Service — that is, to preview it, to run optional AI optimisation you switch on, and to publish it to the platforms you select. This licence ends when the content is deleted from our systems, except for backups purged in the ordinary course. We do not sell Your Content and do not use it to train AI models.

You are solely responsible for Your Content and confirm you have the rights to publish it and that it does not infringe anyone's rights or break the law or any connected platform's rules.

6. Acceptable use

You agree not to use the Service to:

• publish unlawful, infringing, deceptive, hateful, harassing, or harmful content, or spam;
• impersonate others or misrepresent your affiliation;
• break the terms, rules or rate limits of any connected platform;
• attempt to access, disrupt, reverse-engineer, or overload the Service or its infrastructure;
• circumvent plan limits, security, or authentication; or
• resell or provide the Service to third parties except as expressly permitted.

We may remove content or suspend accounts that breach these Terms or a connected platform's rules.

7. AI features

AI optimisation is optional and generates suggestions using third-party AI providers. AI output can be inaccurate or inappropriate — review every post before publishing. You are responsible for what you publish, whether or not it was AI-assisted. Do not submit sensitive personal data to AI features.

8. Plans, billing and cancellation

The Service offers a Free plan and a paid Pro subscription.

• Purchases are processed by Google Play or the Apple App Store, not by us; their terms and payment policies apply, and prices are shown in your local currency before you buy.
• Auto-renewal — Pro subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Manage or cancel from your Google Play or App Store account settings.
• Cancellation — you keep Pro until the end of the period you have paid for; cancelling stops future renewals. If you delete your account and subscribed via Google Play, we also stop the auto-renewal; Apple does not permit us to cancel for you, so App Store subscriptions must be cancelled in your Apple settings.
• Refunds are handled by the app store under its refund policy, except where the law gives you additional rights.
• We may change plan features or prices for future periods; we will give notice where required, and changes never affect a period you have already paid for.

9. Advertising

The Free plan shows advertising supplied by Google AdMob; Pro accounts show none. See the Privacy Policy for what advertising data is processed and your choices.

10. Our intellectual property

The Service, including its software, design, and the Cresvern and Cresvern Reach names and logos, is owned by Cresvern and protected by law. These Terms grant you a personal, non-transferable, revocable licence to use the Service as intended — no other rights are granted.

11. Availability and changes

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may add, change, or discontinue features. Scheduled publishing depends on third-party platforms being available at the scheduled time; we are not responsible for a platform's downtime or rejection of a post.

12. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that any post will be accepted or displayed by a connected platform. Nothing in these Terms excludes rights you have under mandatory consumer law (including the Australian Consumer Law) that cannot lawfully be excluded.

13. Limitation of liability

To the fullest extent permitted by law, Cresvern will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Where liability cannot be excluded, our total liability for any claim is limited to the greater of the amount you paid us for the Service in the 12 months before the claim, or AUD 100. Nothing limits liability that cannot be limited by law.

14. Indemnity

You agree to indemnify Cresvern against claims, losses and costs arising from Your Content, your use of the Service, or your breach of these Terms or of a connected platform's rules.

15. Termination

You may stop using the Service and delete your account at any time — see our Data Deletion page. We may suspend or terminate your access if you breach these Terms, if required by law, or if a connected platform requires it. On termination, your right to use the Service ends; the sections that by their nature should survive (including content licence for published items, disclaimers, liability limits, and indemnity) survive.

16. Changes to these Terms

We may update these Terms as the Service evolves. The "Last updated" date reflects the current version, and we will notify you of material changes before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

17. Governing law

These Terms are governed by the laws of Victoria, Australia, and you and Cresvern submit to the non-exclusive jurisdiction of its courts, without affecting any mandatory consumer-law rights in your country of residence.

18. Contact

Questions about these Terms: cresvern.com/contact. See also our Privacy Policy and Data Deletion page.