Cresvern Reach Terms of Service

Cresvern Reach, a product by Cresvern. Last updated: 29 July 2026.

These Terms of Service ("Terms") govern your access to and use of the Cresvern Reach mobile and web application and related services (together, the "Service"), operated by Cresvern ("Cresvern", "we", "us" or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

1. Who can use Cresvern Reach

You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to create an account. By using the Service you confirm that you meet this requirement and that the information you give us is accurate. If you use the Service on behalf of a business or another person, you confirm that you are authorised to accept these Terms for them.

2. Your account

• You are responsible for the accuracy of your account details and for keeping your login secure.
• You are responsible for activity that happens under your account. If you believe your account or device has been compromised, sign out, change your password, disconnect your social accounts, and contact us so we can help revoke access.
• You may enable an optional biometric or device lock as an extra layer of security. This controls access to the app on your device only, as described in the Privacy Policy.

3. What the Service does

Cresvern Reach lets you write a post once and publish an AI-optimised version of it to the social platforms you connect, either immediately or on a schedule. Features, limits and supported platforms may change as the product evolves, as we add platforms or as third-party platforms change what they allow.

4. Connecting your social accounts

• When you connect a platform (such as LinkedIn, Facebook, Instagram, YouTube, TikTok, Threads, Pinterest or Reddit), you authorise Cresvern Reach to publish the content you create on your instruction — when you tap Publish or when a post you scheduled is due.
• Connection uses each platform's official sign-in (OAuth); we never see or store your social-media passwords.
• Your use of each connected platform remains subject to that platform's own terms and policies. You are responsible for making sure your posts comply with them. We are not responsible for a platform rejecting, removing, rate-limiting or delaying a post, or for changes a platform makes to its API or rules.
• You can disconnect any platform at any time, which deletes its stored access token.

5. Your content

• You own your content. The posts, images and videos you create remain yours.
• You grant Cresvern a limited licence to store, process, adapt (for example, to generate platform-specific versions) and transmit your content only as needed to provide the Service and publish on your instruction. This licence ends when the content is deleted from our servers, which for attached media is normally right after publishing.
• You confirm that you have the rights to the content you post, and that it does not infringe anyone else's rights.

6. Acceptable use

You agree not to use the Service to create, schedule or publish content, or to behave, in a way that:

• is unlawful, infringing, defamatory, hateful, harassing, deceptive or otherwise abusive;
• is spam, or that breaches the rules, rate limits or automation policies of any connected platform;
• impersonates another person or misrepresents your affiliation;
• contains malware, or attempts to gain unauthorised access to, disrupt or overload the Service or its systems;
• reverse-engineers, scrapes or resells the Service except where that restriction is prohibited by law.

To keep the Service safe and within each platform's rules, content you submit to the AI features is passed through an automated content-moderation check. This is an automated screen only, as described in the Privacy Policy. We may refuse, remove or limit content, and suspend or terminate accounts, that breach these Terms.

7. AI features

Cresvern Reach can use AI to rewrite and optimise your posts. AI output can be inaccurate, incomplete or unsuitable — you are responsible for reviewing every post before it is published, and you remain responsible for what you publish. AI optimisation is optional and can be turned off at any time. Please don't submit sensitive personal data to the AI features. Details of the AI providers we use and how your text is handled are in the Privacy Policy.

8. Subscriptions and billing

• Cresvern Reach offers a Free plan and a paid Pro subscription. The features included in each plan, and pricing, are shown in the app and may change; we will make material changes clear before they apply to you.
• Paid subscriptions are sold and billed through Google Play or the Apple App Store. We never receive or store your card details.
• Subscriptions auto-renew for the same period unless you cancel at least 24 hours before the end of the current period, in line with the store's rules. Manage or cancel a subscription in your Google Play or App Store account settings.
• Refunds are handled by the relevant app store under its policies. Any statutory rights you have (for example, under Australian Consumer Law) are not affected.
• If a payment fails or a subscription lapses, Pro features may be turned off and your account moved to the Free plan.

9. Advertising on the free plan

The Free plan shows advertising supplied by Google AdMob; Pro accounts see no advertising. How advertising data is handled, and your choices over ad personalisation, are described in the Privacy Policy.

10. Our intellectual property

The Service itself — the Cresvern Reach app, the Cresvern name and brand, its design, and its software — is owned by or licensed to Cresvern and protected by law. These Terms give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service; they do not transfer any ownership in it to you. You may not use our name, logo or trademarks without our prior written consent.

11. Third-party platforms and services

The Service connects to and relies on third parties — the social platforms you link, AI providers, app stores, advertising and hosting providers. We do not control those third parties and are not responsible for their content, availability, policies or actions. Your use of a connected platform is governed by that platform's own terms.

12. Availability and changes to the Service

We work to keep the Service running, but we do not guarantee it will be uninterrupted or error-free. We may add, change, suspend or discontinue features (or the whole Service) at any time. Where a change materially reduces what a paid plan offers, we will act reasonably and, where required, give you notice or a remedy.

13. Suspension and termination

• You can stop using the Service and delete your account at any time — see our Data Deletion page.
• We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service, other users or connected platforms.
• Deleting your account removes your data as described in the Privacy Policy and Data Deletion page. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability and governing law) continue to apply.

14. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, about the Service, including its reliability, availability, fitness for a particular purpose, or that publishing to any platform will succeed. Nothing in these Terms excludes rights or guarantees that cannot be excluded under applicable law, including consumer-protection law.

15. Limitation of liability

To the fullest extent permitted by law, Cresvern will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or content, arising out of or in connection with your use of (or inability to use) the Service — including a post failing to publish, being delayed, or being removed by a platform. Where liability cannot be excluded, it is limited to the maximum extent the law allows.

16. Indemnity

You agree to indemnify Cresvern against claims, losses and costs arising from content you publish through the Service or from your breach of these Terms or of a connected platform's terms, to the extent such claims are not caused by us.

17. Governing law

These Terms are governed by the laws of the State of Victoria, Australia, and the courts of Victoria have exclusive jurisdiction, without affecting any mandatory consumer rights you have where you live.

18. Changes to these Terms

We may update these Terms as the product evolves. The "Last updated" date above always reflects the current version, and we will notify you in-app of material changes before they take effect. Your continued use of the Service after changes take effect means you accept the revised Terms.

19. Contact

Questions about these Terms: support@cresvern.com. See also our Privacy Policy and Data Deletion page.